What's Below:
Q. How does Rapidocs ActiveX work?
A. The ActiveX version of Rapidocs permits assembly of documents and forms within the web browser over the internet. The preferred web browser to use is Microsoft Explorer, version 5.5 or above, but you can also use Netscape 4.0 or above.
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Q. Is there a download process for ActiveX?
A. The first time you use ActiveX, an ActiveX control will download into your web browser. The download is secure and will not affect any other files on your computer. The ActiveX control is what is known as a "plug-in", and simply adds additional capabilities to your web browser.
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Q. Does this download process take long?
A. Depending upon the speed of your connection, this download can take anywhere from 1 to 4 minutes. Please be patient. This is a one time download. In the future, when you download a document, it will automatically load into your browser. And since these files are very small (about 10K), they download very quickly.
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Q. Once this download has been completed, is there anything additional I must do in order to access a form in Rapidocs ActiveX?
A. No. As soon as you purchase your subscription all of the forms and documents in the collection will be available to you. You just click on the link in the Document Catalog and the Rapidocs Questionnaire will load within your browser.
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Q. How do I enable ActiveX in my web browser?
A. If you are using Internet Explorer, go to tools>>options, click the security tab, and click custom level to make sure the first five settings are set to enable.
If you are using Netscape 4, go to edit>>preferences and click the + next to "Advanced" to expand the menu. Click "SmartUpdate". Make sure "Enable SmartUpdate" is checked. Click "OK".
If you are using Netscape 6, go to edit>>preferences. Click the carrot next to "Advanced" to expand the menu. Click "Software Installation". Make sure "Enable Software Installation" is checked. Click "OK".
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Q. Is it difficult to follow instructions for completing the form?
A. No. Instructions are clearly stated on the right hand side of your screen. If you read through them completely, you should know the exact steps for completing your form. For many questions, there will be additional prompts or help screens that will pop-up to provide you with additional information to help you answer a question.
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Q. What if I need to go back and look at the instructions again?
A. Click on the back button on the lower right corner of your screen. This will take you back to prior pages and the instructions.
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Q. Once I begin assembling my document, can I skip a question if I don't have the information and return to it later?
A. Yes, you may definitely bypass questions and go back to them later. Or, you may save a partially completed document, close Rapidocs ActiveX, and re-start it without losing data.Your documents will be available to you on your home page.
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Q. How do I save the document so I can go back to it later?
A. Simply hit the save button as you would with any document. Save your work often so that you do not lose it. If you exit Rapidocs ActiveX and re-enter, you will be returned to the point at which you stopped entering data.
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Q. Is it necessary that I answer every question?
A. Yes, you must answer every non-optional question which is indicated by a red bullet. Or, you may leave the default answer. Otherwise the document will not assemble properly.
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Q. What happens when I've answered all the questions and the document is complete?
A. Click Finish. Your assembled document will be presented in the Rapidocs word processor where you may review, edit and print out, just as you would in Microsoft Word® or other similar word processing programs. You can also export your assembled document in Word or >RTF format and down load to your personal hard drive for further editing or archiving.
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